“The curriculum generally was extremely useful, and I will use the skills I learned in this class at work and at home! I feel fortunate to have taken this class, at this time, with this group — everyone was thoughtful and willing to share, so our class discussions were really powerful, and that was one of my favorite things about the course. I also thought Erica and Sharon made a terrific pair and complemented one another beautifully. Their team work made the course a success!”

“I have already found that listening, and letting the other side be heard and “seen” has a powerful impact on a conversation. I have been involved in a few conflict situations and allowing the other person to have “uninterrupted” time and to listen has de-escalated the situation. I really enjoyed the class discussion. I think the work as a mediator is going to be a challenge, and I look forward to it.”

“As a community organizer / community organizer trainer, I have pulled into a lot of impromptu community organization-based conflicts internally and externally to serve in a mediation role. The instructors were great in covering so many facets of Mediation from the practical theories, to real world experiences, to skills sharing, use of the training materials, dealing with race (and other “ISMS”), plus building a good co-learning environment among all of our class participants.”

“The course was presented very well, easily understood and applied. I appreciated balance between presentation of materials/content and member participation.”

“The most valuable part of the course for me was talking through how to respond to racism coming up in a mediation, and going through the specific example scenarios.”

“The instructor really put in the time to make the materials interesting and relevant. She asked good questions.”

“Class was engaging — lots of opportunities to be actively involved in discussion, which is not always the case with zoom trainings.”